the material caved in and went from comfy to squished in within 4 months of use. There is cracking sound every time I move the chair back and forth, I have lower back pain because of the lack of support BECAUSE the seat caved in and the material decayed. Now the bottom support is wobbling, I only expect it to get worse.
so I was looking around for something like this that says it supports my PC case for a while, most were stated to be slightly small for my case but this one says my case is within spec, while my case does fit it doesn't seem to be ideal as the upper support is what's holding it on the lower support I've had to reseat it and retighten it a couple times, also the instructions say to fully assemble it before mounting to the desk but it would be much easier to mount it without the extra shifting weight the support add.
Do not buy the Lucia recliner shown on their website. It is not ergonomic and when you sit on it for longer than 45 minutes, your lower back and bottom will begin to ache. When you try to fully recline, there is no locking mechanism, so the chair back continuously starts to return to the sitting position. I have to wedge my arm in the opening to keep the chair fully reclined (see photo). It is also advertised on the website as "white", there is nothing white about the recliner, it is a light gray (see photo). The chair is very pretty but it is not comfortable at all. I very much regret making the purchase.
Everything when well with the desk installation until I got to monitor stand. I tightened down the screws from the bottom and the screw popped out the top on one side. I submitted a ticket to support and their answer was loosen the screw. The damage was already done and the top is cracked from the screw coming through it. Bad process in manufacturing and bad customer service.
Have not received anything and am disappointed
Well, I had high hopes for this desk and nothing has gone according to plan. E16 error keeps occurring, I've tried everything possible and now I'm stuck with it in the standing position which obviously, wasn't the point of purchasing this desk. Thinking of returning at this point.
Dear Liz Adams,
Thank you for bringing this to our attention. We sincerely apologize for the frustration caused by the E16 error and the desk's current standing position. This isn’t the experience we want you to have.
To make things right, we’ve assigned a dedicated support specialist to personally assist you. They are contacting you now to troubleshoot and resolve this issue quickly.
We truly appreciate your patience and understanding. In the meantime, please don’t hesitate to reply if you have any questions.
Best regards,
The Eureka Ergonomic Team
This was a perfect addition to her desk she loves it. Great quality and easy to install and use. My wife loves it.
This was a much needed tool for my wife's home office. It's sturdy and comfortable
Desk looks and operates great! No issues so far and it's a great conversation piece as well!
The chair took about 3 minutes to unpack and assemble. When I pick up the chair to move it, the seat comes apart from the base. That’s my only complaint. The chair is so comfortable and provides support even though it’s so plush. Very soft and comfortable!
Dear Claire,
Thank you for your kind feedback and for highlighting how comfortable and supportive the chair is! We’re thrilled you love its plush design, but we’re truly sorry to hear about the issue with the seat separating from the base when moved — this is absolutely not the experience we want for you.
If you have any problems with the installation, please don’t hesitate to contact our customer service team. We’re always here to help!
Best regards,
The Eureka Ergonomic Team
Perfect for my cat. And a lot bigger than expected. Will get another to gift to my mother for her cat as well.
Uncomfortable chair. Developed back pain few days after sitting on the chair and had to switch back to my old chair. Very disappointed.
Dear KangKris,
Thank you for sharing your feedback with us.
We’re truly sorry to hear about the discomfort you experienced. Your experience is very important to us, and we take your concerns seriously. We designed our chairs with ergonomics in mind, and it’s disappointing to hear that it did not meet your expectations.
A representative from our team will be reaching out shortly to provide support and discuss possible solutions. In the meantime, if you need immediate help, feel free to call us at 1-844-416-2060 or email us at customerservice@eurekaergonomic.com with your order number.
We appreciate your patience and the opportunity to make things right.
Best regards,
The Eureka Ergonomic Team
It fits perfectly into my botanical themed office.
Overall, not a bad share, but I don't understand the sharp edges
Dear Michael,
Thank you for taking the time to share your feedback!
Regarding the sharp edges you mentioned, we understand your concern. This design was intended to achieve a sleek, modern look, but we sincerely appreciate you highlighting this aspect of your experience. We’ll gladly share it with our design team for future improvements to ensure both aesthetics and comfort are prioritized.
If you have any further questions, please don’t hesitate to contact our customer service team. We’re always here to help!
Best regards,
The Eureka Ergonomic Team
The sofa gathered crookedly as the mounts were not properly installed by the manufacturer.
A no-frills desk. Clean and functional workspace. Assembly was not too difficult and can be done solo.
Very nice home office desk and was easy to assemble. We are happy we purchased a 63" as it holds all we need.
It came very well packed. All parts were perfect. Everything lined up. The height adjustment feature was the main reason I bought it.
I have a medium sized office and this desk fit my needs. I can always count on Eureka!!
It fits my room and matches my bedroom furniture perfectly!
Gorgeous desk! Furniture store quality, super easy to assemble!
Great sized desk for my room. Easy to put together and very stylish!
