Works well but not enough depth with full depth keyboard.
The desk looks even better in person than in the pictures. The height adjustment is really smooth and stable, and the quality feels great. Really happy with it.
Really pretty desk! The fluted texture on the legs and those rounded edges are just so pretty. Assembly took a bit of time, but once it was all set up, it looked SO good in my home office. Really happy with how it turned out!
I find the chair to be high quality with a great aesthetic. It took about 15 minutes to put together.
Seat hard
Dear Meka,
Thank you for sharing your feedback. We’re sorry to hear that the seat firmness of the chair did not meet your expectations. We understand that comfort preferences can vary, and we appreciate you sharing your experience with us.
Your feedback regarding the seat cushion has been noted and will be taken into consideration as we continue to improve our products. We would also be happy to learn more about your experience and see how we may assist you.
Please feel free to contact us directly at 1-844-416-2090 or via email at customerservice@eurekaergonomic.com.
Best regards,
The Eureka Ergonomic Team
GTG - L60, L-Shaped Glass LED Gaming Desk (60"x40")
Cameron, Ultra Soft Cushion Adjustable Office Chair
Great delivery and placed carefully on our back porch. Thank you !
I'm 6'-1" and 250 pounds. This chair fit me perfectly. The tip back feature is easy and comfortable. The leather is high quality. It is exactly what I was looking for. I would buy it again!
I'm 6'-1" and 250 pounds. This chair fit me perfectly. The tip back feature is easy and comfortable. The leather is high quality. It is exactly what I was looking for. I would buy it again!
Return policy sucks
Dear Cherry,
Thank you for sharing your feedback. We’re sorry to hear that our return policy did not meet your expectations. We understand that having a clear and convenient return experience is an important part of purchasing a product like the Mathias chair, and we’re sorry that our policy left you dissatisfied.
We appreciate you bringing this concern to our attention and would welcome the opportunity to better understand what aspect of our return policy did not meet your expectations.
Please feel free to contact us directly at 1-844-416-2090 or via email at customerservice@eurekaergonomic.com.
Best regards,
The Eureka Ergonomic Team
Thank you for a great product...the cup holder does not fit any of my normal drinking vesseles...but its the thought that counts. Thanks again.
The fake metal plastic painted nonsense on the arms and base of the chair completely ruin it for me.
It makes it feel and look like stage furniture in person.
Don't be fooled by pictures and videos. That is not metal on the arms.
Dear Samuel,
Thank you for sharing your honest feedback. We’re sorry to hear that the Royal II did not meet your expectations when you saw and experienced it in person. We understand your disappointment with the look and feel of the armrests and base, particularly if the finish and overall appearance were different from what you expected based on the product photos and videos.
The Royal II is designed with a combination of silicone leather upholstery, padded armrests, and an aluminum alloy base, but we understand that the materials and finishes may not have provided the substantial, premium feel you were expecting from the chair. We appreciate you bringing this concern to our attention and will take your comments into consideration as we continue to improve our products and how we present them online.
Please feel free to contact us directly at 1-844-416-2090 or via email at customerservice@eurekaergonomic.com.
Best regards,
The Eureka Ergonomic Team
Buyer beware. This company’s delivery\-date practices are absolutely unacceptable and, based on my experience, appear deliberately deceptive.
They advertise a delivery date that makes the purchase look reasonable, then change the timeline after they have your money—leaving you waiting a month or longer for an order that was represented as arriving much sooner. That doesn’t feel like an innocent mistake; it feels like a bait-and-switch designed to secure the sale.
And the excuses don’t stop there. Throughout the entire process, I was given one inaccurate assurance after another. Dates changed, explanations changed, until they would no longer respond. At some point, the sheer number of conflicting statements becomes difficult to view as simple incompetence.
If the company knows it cannot meet the delivery dates it advertises but uses those dates to convince customers to purchase, that is deeply troubling and, in my opinion, crosses the line from poor customer service into intentional deception\.
I would strongly caution anyone against relying on this company’s advertised delivery dates. Get everything in writing, expect the timeline to change, and don’t assume the delivery date shown when you purchase actually means anything.
One of the most dishonest and frustrating purchasing experiences I’ve had.
Dear Honest,
Thank you for taking the time to share your feedback. We sincerely apologize for the delay with your order and understand how frustrating it was to experience a longer wait than the original estimated delivery timeframe.
After reviewing your order, we confirmed that once we were notified of the transportation delay, we sent you an email with an updated estimated arrival date and information regarding your options if you preferred not to wait. We understand that a change to the original delivery timeframe can be disappointing, and we’re sorry that this experience did not meet your expectations.
We appreciate you bringing your concerns to our attention. We will take your feedback into consideration as we continue working to provide clearer and more consistent delivery information and communication.
Please feel free to contact us directly at 1-844-416-2090 or via email at customerservice@eurekaergonomic.com.
Best regards,
The Eureka Ergonomic Team
I also bought the Aero Pro Wing-Shaped Standing Desk (72"x23") and nowhere in the description does it say the dual monitor arm wouldn't be compatible with the desk. The product dimensions picture doesn't show the clamp dimensions; the screws connecting the clamps are VERY long and no other clamp options come with the product. If I have the capability to add a picture after I submit this I will. I bought both knowing I was moving into a new home that was being built and didn't try putting it together well over the month that Eureka allows for refunds. I will have to try and sell it to recoup the money lost, but definitely won't be buying from Eureka again.
Dear Leroy,
We’re sorry to hear about the difficulty you experienced when trying to use the Dual Monitor Arm with your Aero Pro Wing-Shaped Standing Desk. We understand how frustrating it must be to purchase both products expecting them to work together, only to encounter an installation compatibility issue.
We also appreciate you bringing the product compatibility information and clamp dimensions to our attention. Your feedback is important to us and will help us improve the information we provide to customers. Our customer service team would like to learn more about your specific installation situation and further assist you with this issue.
Please feel free to contact us directly at 1-844-416-2090 or via email at customerservice@eurekaergonomic.com.
Best regards,
The Eureka Ergonomic Team
After over 30 years of relaxing in my Harden furniture leather desk chair, the time had come for a new chair, in part to celebrate my 80th birthday, and to have a chair where the gas cylinder still raised the level of chair to accomodate 80 year-old legs. The chair is beautiful, gorgeous color, well crafted, cleverly constructed, and very easy to assemble with the right tools. Do yourself a favor and buy a racthet wrench with hex heads, and assembly doesn't take more than an hour. One caution: the chair arrives in a very large and heavy box, and you might need a hand getting all the pieces out. I look forward to spending lots of time in my chair.
I weigh 300 lbs!
The chair was to skinny so I gave it to my secretary!
She loves it!
I may be.buying the larger chair at some later time!
This is very cool gaming table just wish it was a little brighter and I wish it was a little cheaper ! But very cool
Final piece of this build was not properly manufactured. I was also disappointed to find that the “wood” the item was made from is only MDF board with laminate on it. For $700.00 I expect better quality
Dear Mary,
Thank you for sharing your experience. We’re very sorry to hear that the final piece did not fit or assemble as it should, especially after the time and effort involved in putting the cat tree together.
We also understand your disappointment with the materials, especially at this price point. We understand why the quality and finish may not have met your expectations.
If the issue with the final piece has not yet been resolved, we’d be glad to have our customer support team take another look. You’re welcome to reach out with your order details and photos of the affected part:
Phone: 1-844-416-2090
Email: customerservice@eurekaergonomic.com
Thank you again for bringing this to our attention and for sharing your feedback.
Best regards,
The Eureka Ergonomic Team