I work from home full-time, so I spend hours in my chair every day. I was looking for something that would provide both comfort and support, and this chair definitely delivers. The cushion is soft and well-padded, but still firm enough to give my back proper support. The headrest and backrest are perfect for leaning back and taking short breaks. I also love the elegance of the design—it looks fantastic in my office. The flip-up armrests are incredibly convenient when I need more space, and the chair glides smoothly on the floor. Overall, I’m very pleased with this purchase!
This chair looks great in my office and is surprisingly comfortable. The flip-up armrests are a nice touch!
Chair arrived broken. Called customer service and was told to send an email. 3 emails later I have not been contacted. For a $400 purchase, this is beyond disappointing. Additionally, the chair is not comfortable, and the adjustable bits constantly slip out of place. I regret buying this chair 100%
Dear Tyndall Kristi,
We’re truly sorry to hear that your chair arrived damaged — that’s absolutely not the experience we want for our customers, and we sincerely apologize for the inconvenience and frustration this has caused.
We’ve already contacted our customer service team regarding your case, and they will be reaching out to assist you. In addition, to address the issue with the adjustable parts slipping out of place, a technician will be working alongside our support team to help resolve it.
Your satisfaction is very important to us, and we’re committed to making this right. If you have any questions or further details to share, please feel free to contact us at customerservice@eurekaergonomic.com.
Best regards,
Eureka Ergonomic Team
The chair feels sturdy while the base and back are reasonably comfortable after a few weeks of usage. However, the arm rest pads are lacking in cushioning and become uncomfortable after a while.
Dear Brown Shawn,
Thank you for taking the time to share your thoughts with us.
We’re glad to hear that you’re finding the chair sturdy and that the base and back have been comfortable over time. That said, we’re sorry to hear the armrest pads aren’t meeting your comfort expectations.
Your feedback is valuable and helps us continue improving our designs. If you’d like, our support team would be happy to explore possible solutions or upgrades — please feel free to reach out to us at customerservice@eurekaergonomic.com.
Thanks again for your honest feedback and for choosing Eureka Ergonomic.
Best regards,
Eureka Ergonomic Team
Bought this chair as it looked comfy and sturdy but I’m not that impressed. I would look for other options.
Dear Timothy,
Thank you for taking the time to share your thoughts with us.
We’re sorry to hear that the chair didn’t fully meet your expectations. While we’re glad the design initially appealed to you, we understand how important both comfort and quality are when choosing the right chair.
Your satisfaction is very important to us, and we’d love the opportunity to better understand your concerns and explore how we might help improve your experience. If you're open to it, please feel free to reach out to our customer support team at customerservice@eurekaergonomic.com with your order number and any specific feedback you’d like to share.
We truly appreciate your support and hope to assist you further.
Best regards,
Eureka Ergonomic Team
ordered the ark es desk but the boxes did not contain any hardware and contained the wrong desk top (black leather vs cherry finish). having to wait 10 days for replacement items. 5 stars for their customer service team, specifically Su, who has been extremely helpful in resolving this issue. THANK YOU SU!!
Dear Robert,
Thank you for bringing this to our attention, and we’re truly sorry for the inconvenience caused by receiving the wrong desktop and missing hardware.
We completely understand how frustrating it must be to experience delays, especially when you were expecting to set up your new desk. This is certainly not the level of service we strive to provide, and we’ve already taken steps to prevent similar issues in the future.
That said, we’re incredibly grateful for your kind words about Su. We’re proud to have her on our team and thrilled to hear she’s been able to support you through this.
If there’s anything else we can do to make this right or further improve your experience, please don’t hesitate to reach out. We truly appreciate your patience and understanding.
Warm regards,
Eureka Ergonomic Support Team
I love this desk! It's pretty large for my space but it has made working from home so much better. It's also great for gaming and gives me so much more space to utilize. The only thing I wish it had were a larger tray for my power bank, but other than that, it's perfect. Time will tell how it holds up but so far it's sturdy and hasn't had any issues. Some reviews have said the lights don't do anything but I don't see why. Unless you're using them in full daylight, they're bright enough and don't distract from my screens.
Amazing! It is sturdy, looks great and works great. Heavy to bring into the home and will require two people. Assembly had lots of parts but relatively easy to construct, just pay attention to which side should be up as that isn’t marked on the pieces. We had to redo a couple things before we got it right.
Truly an amazing desk! Easy to put together and is rock solid and quiet. Loving my new desk.
Exactly what I was looking for - great table, perfect hight. Had an issue and customer service, right on it. Thank you.
So I was a little skeptical about this desk going in but after building it I'm not in love. It's built super solid with great hardware. The layout is perfect for one monitor or three! Only con is the shelves are not deep enough for big monitor stands so you maybe need a arm stand that mounts on the back of the desk or may need to remove the middle shelf all together. Kinda a downside but easily fixable with a deeper shelf in a future version. But all in all 5 stars for me regardless.
Heavy items. Two boxes for the desk and both arrived in damaged. Packaging needs improvement as that seems to be the week point. Desk has sustained damage during transport. Support seems to be communicating well so far. Hope to have a positive outcome. Love the desk. Will adjust review if support handles the damage.
Dear James Grace,
Thank you for sharing your valuable feedback. We sincerely apologize for the inconvenience caused during the shipping process. Our customer support team has already stepped in and will continue to follow up until this issue is fully resolved to your satisfaction.
We've also shared your feedback with our logistics and packaging teams to further improve the packaging of heavy items and help prevent similar issues in the future.
We are delighted to know that you are satisfied with the desk, and your satisfaction is very important to us. Please be assured that we are fully committed to delivering the highest standard of product experience. If you have any further questions or need additional assistance, please don’t hesitate to contact us.
Best regards,
Eureka Ergonomic Support Team
Love how this chair feels! The cushion is so soft, and it provides great back support. My colleague tried it at the office and loved it so much, she’s considering getting one for herself.
Awesome product. Worth the money. Great customer service!! A+
I should say from the jump: this is an incredibly comfortable and stylish chair. But I really bought it for the size. It’s great to sit with my legs folded under me, to share with one or even two pets, to just lean back and relax in. This is definitely the luxe version of the office chair, but, hey, it’s where I spend most of my days so it’s worth it! (My dog also gives it 5 stars from her comfy position right next to me)
So comfortable and easy to put together. My lower back and butt are saved!!
chair is hard and my lower back still hurts
Dear Angela Balderas,
Thank you for taking the time to share your feedback with us.
We’re glad you chose our chair, but we’re truly sorry to hear that you’re finding it uncomfortable and that it hasn’t helped relieve your lower back discomfort.
Your comfort and satisfaction mean a lot to us, and we’d love the opportunity to better understand the issue and help improve your experience. If you could kindly share your order number and any additional details, our customer support team will be happy to assist — whether it’s through troubleshooting, ergonomic adjustment suggestions, or exploring replacement options that might better suit your needs.
Please don’t hesitate to reach out to us at customerservice@eurekaergonomic.com. We truly appreciate your honest feedback and the chance to make things right.
Best regards,
Eureka Ergonomic Team
I’ve been using the Galene Leather Office Chair for a few weeks, and I am truly impressed. The design is sleek and modern, blending perfectly into my office decor. The comfort is unmatched for a chair at this price. The soft cushion is firm yet plush, and the back and headrest offer great support for my posture. I can sit for hours without feeling any discomfort, and the flip-up armrests allow me to move freely or tuck the chair under my desk when not in use. The chair feels solid and safe, and the Class 4-certified gas spring makes me feel secure. This chair is a great investment for anyone looking for comfort and style.
Instructions were okay. The adjustable support is kinda wonky. The legs of the chairs had this weird brown coating, kinda like rust? Not sure. Chair is comfy-ish
I love the sleek look and the comfort this chair provides.
