Dear Andrew Hall,
Thank you for appreciating our product design! At the same time, we’re sorry to hear that you encountered difficulties while assembling the filing cabinet.
Based on your description, the drawer alignment issue may be due to an incorrect installation, causing the bottom rail clips to be improperly secured. Would you be able to check the assembly steps again? Our team would be happy to provide guidance to ensure the cabinet is correctly assembled and functions smoothly.
If you need any assistance, please don’t hesitate to reach out. We are always happy to help!
Best regards,
The Eureka Ergonomic Team